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Exchange Policy

To help protect our customers and make sure every return is dealt with fairly, AFA will require a
receipt of purchase of the item(s) being returned. Refund requests must be made within seven (7)
days of purchase or delivery. Requests made after this period might not be attended to.
Items being returned must be in the same condition they were purchased or delivered, and
returned in original packaging with all original accessories, literature and other components.
Upon receipt of a refund request for an item being returned, AFA will immediately inspect the
item(s) and notify the customer on the status of the request. If the return is approved, AFA will take
note of the customer’s information, including bank details.

The refund shall be made to the bank account number provided by the customer seven (7) days after the refund request is made.
AFA will not be liable for any delays or disruption in payment as a result of inaccurate bank details
provided by the customer or internal issues with the customer’s bank.

AFA reserves the right to decline a return or exchange in the following situations:

 Items that were not purchased directly from AFA (such as items gifted out as part of a sponsorship agreement);
 Items with a missing label;
 Items that have been soiled, defaced or otherwise damaged;
 Items without a valid receipt;
 Items purchased in-store and therefore inspected before payment and packaging;
 Items returned for personal reasons unrelated to product satisfaction.

Problems with your order

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